Shape Digital
2023 - Present
Responsible for the end-to-end management of digital projects, from conception to completion. This includes developing project plans, managing budgets and timelines, and ensuring that all projects meet the needs of the business.
Restoration Plus Inc.
2012 - 2023
Accountable for business development; delivering a best-in-class customer experience, driving referrals, and repeat business.
Oversee financial accounting, marketing, web development, public relations, HR, and vendor management.
Spearheaded complex multi-project coordination, including damage assessment, estimate creation, budgets, and negotiations.
Hire, train, motivate, and mentor a high-performing cross-functional team to drive success.
Negotiate insurance claims on behalf of clients.
Establish and maintain strong relationships with clients – going above and beyond to drive customer satisfaction through clear communication, timely updates, a resourceful outlook, and a personable demeanor.
Develop and manage the companies comprehensive benefits package including health insurance, 401K, PTO, safety, and operating protocols.
Mission Restoration
2010 - 2012
Managed multiple complex concurrent projects; accountable for estimate creation, budgets, and insurance negotiations.
Delivered top-tier customer service, including scheduling, troubleshooting, managing supplies, and quality control.
Consultant
01.2012 - 01.2014
Development and design of Nii Foods creating the vision and goal, setting up legal structure and trademarks, sourcing investors and promotion of Nii bar
Mentor
05.2014 - 07.2015
Served as a positive role model to a low income child by displaying strong motivation, patience and listening skills.