Employment
Business Partner

Restoration Plus Inc.

2012 - 2023

Accountable for business development; delivering a best-in-class customer experience, driving referrals, and repeat business.

Oversee financial accounting, marketing, web development, public relations, HR, and vendor management.

Spearheaded complex multi-project coordination, including damage assessment, estimate creation, budgets, and negotiations.

Hire, train, motivate, and mentor a high-performing cross-functional team to drive success.

Negotiate insurance claims on behalf of clients.

Establish and maintain strong relationships with clients – going above and beyond to drive customer satisfaction through clear communication, timely updates, a resourceful outlook, and a personable demeanor.

Develop and manage the companies comprehensive benefits package including health insurance, 401K, PTO, safety, and operating protocols.

Project Manager

Mission Restoration

2010 - 2012

Managed multiple complex concurrent projects; accountable for estimate creation, budgets, and insurance negotiations.

Delivered top-tier customer service, including scheduling, troubleshooting, managing supplies, and quality control.

Senior Statistical Analyst

World Services

2007 - 2010

Amassed extensive data statistics and analysis experience and led data management and report generation.

Ensured document security and confidentiality, handling sensitive materials, information, and non-disclosure agreements.

Responsible for financial accounting, including reconciliation of accounts, large-scale budget systems, and collections.

Operations Manager

Activated Europe

2000 - 2007

Amassed extensive data statistics and analysis experience and led data management and report generation.

Ensured document security and confidentiality, handling sensitive materials, information, and non-disclosure agreements.

Responsible for financial accounting, including reconciliation of accounts, large-scale budget systems, and collections.

Volunteering
Nii Foods

Consultant

01.2012 - 01.2014

Development and design of Nii Foods creating the vision and goal, setting up legal structure and trademarks, sourcing investors and promotion of Nii bar

Big Brother Big Sister Foundation, Inc.

Mentor

05.2014 - 07.2015

Served as a positive role model to a low income child by displaying strong motivation, patience and listening skills.

European Youth Foundation

Event Planning Assistant

2005 - 2006

Coordinated and ran promotional and business events, most notably two youth retreats in Germany, with participants from western and eastern Europe which included: scheduling, finding a location, vendor management, security and transportation.