Branham Roys
Systems Engineer, Writer, & Pinhole Photographer
Profile
Branham Roys
Systems Engineer, Writer, & Pinhole Photographer
Welcome to my portfolio! I am a systems engineer for work and an ever-evolving artist for fun.
I find joy in problem solving and helping people, by leveraging my versatile background, strong convergent thinking skills, and demonstrable experience spanning systems engineering, account management, business operations, project management, and sales. A self-starter skilled in driving a seamless, memorable experience resulting in customer satisfaction and retention. I enjoy leveraging technology and systems to improve efficiency and team synergy.
Pinhole photography teaches me how to slow down and notice the beauty that is always around us if we just take the time to look. Reading and writing poetry allows me to connect with my reality and the emotions that make this human experience unique and worth it.
Resume
Resume
Employment
Business Partner
Restoration Plus Inc.
2012 - 2023
Accountable for business development; delivering a best-in-class customer experience, driving referrals, and repeat business.
Oversee financial accounting, marketing, web development, public relations, HR, and vendor management.
Spearheaded complex multi-project coordination, including damage assessment, estimate creation, budgets, and negotiations.
Hire, train, motivate, and mentor a high-performing cross-functional team to drive success.
Negotiate insurance claims on behalf of clients.
Establish and maintain strong relationships with clients – going above and beyond to drive customer satisfaction through clear communication, timely updates, a resourceful outlook, and a personable demeanor.
Develop and manage the companies comprehensive benefits package including health insurance, 401K, PTO, safety, and operating protocols.
Project Manager
Mission Restoration
2010 - 2012
Managed multiple complex concurrent projects; accountable for estimate creation, budgets, and insurance negotiations.
Delivered top-tier customer service, including scheduling, troubleshooting, managing supplies, and quality control.
Senior Statistical Analyst
World Services
2007 - 2010
Amassed extensive data statistics and analysis experience and led data management and report generation.
Ensured document security and confidentiality, handling sensitive materials, information, and non-disclosure agreements.
Responsible for financial accounting, including reconciliation of accounts, large-scale budget systems, and collections.
Operations Manager
Activated Europe
2000 - 2007
Amassed extensive data statistics and analysis experience and led data management and report generation.
Ensured document security and confidentiality, handling sensitive materials, information, and non-disclosure agreements.
Responsible for financial accounting, including reconciliation of accounts, large-scale budget systems, and collections.
Volunteering
Nii Foods
Consultant
01.2012 - 01.2014
Development and design of Nii Foods creating the vision and goal, setting up legal structure and trademarks, sourcing investors and promotion of Nii bar
Big Brother Big Sister Foundation, Inc.
Mentor
05.2014 - 07.2015
Served as a positive role model to a low income child by displaying strong motivation, patience and listening skills.
European Youth Foundation
Event Planning Assistant
2005 - 2006
Coordinated and ran promotional and business events, most notably two youth retreats in Germany, with participants from western and eastern Europe which included: scheduling, finding a location, vendor management, security and transportation.